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Welcome to Citizens Advice East Herts

We provide free, confidential and impartial advice on all issues. Our vision is that everyone has access to free advice to help them find a way forward. We’re an independent charity and part of the Citizens Advice network across England and Wales. Whatever your problem, no matter how big or small, we are here to help you find a way forward.

Have your say

We’re running a short survey to help us find out about local community needs post pandemic, what people know about our service and how they would like to access us, if needed. All data received will be handled anonymously. Thank you in advance for helping us by completing it.

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Get help applying for Universal Credit

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.
Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.
Call us for free: 0800 144 8 444 (England) or 08000 241 220 (Wales)
For online advice visit:

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We’re taking part in Big Energy Saving Winter. Find out how you can Check, Switch and Save on your energy bills today by visiting our campaign website

Keep warm this winter