Our telephone service and the Buntingford contact centre are closed on bank holiday Monday (27/05/24) and the Ware contact centre is closed on Wednesday 29/05/24

Message Line 01920 459944 (Monday to Thursday)

Volunteers Needed

Citizens Advice East Herts is looking for VOLUNTEER ADVISERS We are an independent local charity and currently need to recruit more volunteer advisers to join our incredible team. Our volunteers give their time, skills and experience to provide a free independent advice service to our local community. You can make a real difference to people’s lives, while being a member of a valued and enthusiastic team.   You don’t need any specific qualifications to join us although you will need good IT skills. We value all experiences and skills, while providing full training.  We have a hybrid working model, so you mainly work from home but can also meet at volunteer hubs. Volunteering with us gives you the opportunity to help other people, build skills and confidence and gain professional experience, be part of an inclusive, friendly team and the wider local community.   We ask for a commitment of 6-7 hours a week. To find out more please contact us: Email: training@citizensadviceeastherts.org.uk Phone: 01920 459946 for an informal chat. What Citizens Advice East Herts volunteers say, “Volunteering .... has been very rewarding, knowing that I have improved someone’s situation by giving them a starting point just through a phone call or an email, and the variety of clients who come through is why my volunteering days are always interesting”; “I was helped by Citizens Advice many years ago and thought it was a brilliant organisation as it sought to help people at difficult times in their lives, irrespective of their circumstances, and for free. I always hoped that I might be able to join the organisation..I have so much respect for our capable and dedicated staff and fellow advisers with whom it’s a privilege to work.”

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If you live or work in East Herts or Uttlesford, the quickest way to get the advice you need is by leaving a message on our Message Line (01920 459944) Monday to Thursday. An adviser will call you back as soon as possible – we aim to respond within 3 working days or sooner.

Our call backs are made between Monday to Thursday 10am–4pm. Please note that if we are unable to contact you after 3 attempts, you will need to contact us again if you still require advice.