Citizens Advice East Herts is a small, local charity run mainly by volunteers. We provide a free independent and impartial advice and information service. In the last year we helped over 8,700 people with more than 17,000 issues.

Whatever the problem, no matter how big or small, we are here to help you find a way forward.

For more info on our work you can read our latest Annual Report


Our locations

Our main offices are in Bishop’s Stortford and Hertford, and we have outreach locations in Buntingford, Ware and Sawbridgeworth. Please note our offices are currently closed due to Coronavirus but you can call us or get help online.

Bishop's Stortford

Mon-Thur 10am-2pm

74 South Street
CM23 3AZ


Mon 10am - 4pm
Tue 10am - 1pm
Wed 10am- 1pm

The Manor House
21 High Street


Mon, Wed, Thu, 10am-2pm

Wallfields Pegs Lane
SG13 8EQ


First Monday of the month 10am - 12pm

The Council Offices
Sayesbury Manor
Bell Street
CM21 9AN


Tue 10am-1pm

20 Tudor Square
West Street
SG12 9XF

Call Us

Our Adviceline 03444 111 444 is
open Monday to Friday 10am-4pm

You can leave a message on
Messageline 01920 459944
and an adviser will get back
to you

Online Help

Use our self-help library of information, or get in touch via the contact form