Citizens Advice East Herts is covered by the General Data Protection Regulation (GDPR) and is a member of Citizens Advice which electronically processes personal information.
Contacting us via email is a way of making general enquiries, but it is not a secure way to send personal information. Citizens Advice East Herts makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, Citizens Advice East Herts cannot ensure or guarantee the security of information when it is being transmitted.
Citizens Advice East Herts will only return information to the email address of the sender. It is the sole responsibility of the client to secure the privacy of this correspondence.
When we record and use your personal information we:
* only access it when we have a good reason
* don’t sell it to commercial organisations
We need to record information about you to help with your enquiry. We have a legitimate interest to do this. Please let us know if you’d like more information about how we’ll use your data.