National Consumer Week November 2018

This year’s campaign was about online marketplaces that sell goods. It launched on “Cyber Monday” and helped raise awareness and understanding about consumers’ rights when buying something online including “What are my rights?”, “What can I do if I have a problem?”, “What if I have a problem with a private seller?” and “Where to get help”.  We supported the campaign with posters and leaflets in our waiting rooms, leaflets handed out in local libraries, social media and a press release on our website