Consumer          

       & Scams

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Do you feel you’ve been treated unfairly or has something gone wrong? Perhaps you are worried you might have fallen prey to a scam?

Links in our self help section below give you information and guidance including checking if something may be a scam, and reporting a scam.

For practical and impartial advice on how to resolve your consumer problem, the Citizens Advice consumer helpline on 0808 223 1133 can tell you the law which applies to your situation and pass information about complaints on to Trading Standards. However, they cannot request a refund or make a complaint for you - if you need help to do this, please contact us.

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