Due to government guidelines on keeping our clients, staff and volunteers safe from Covid-19 our offices are closed to drop in appointments.  We continue to provide advice and support via webchat, email and phone and can arrange face to face appointments where needed. For details on how to contact us please visit our ‘Get Advice’ page‘.

We understand that sometimes you just need to talk through your issues with an adviser in-person, whether it’s a friendly face to tell you that it’s going to be okay or just a free space to express your concerns. We know that, and so we have advisers on hand to talk to you at locations throughout the East Herts region. Check below to find your closest office.

We don’t currently offer a booking system or our face-to-face service, please just take a look at the map below and come in to one of our offices during opening hours.

Our locations

Our main offices are in Bishop’s Stortford and Hertford, and we have outreach locations in Buntingford, Ware and Sawbridgeworth.

Please note our offices are currently closed due to Coronavirus but you can call us or get help online.

Bishop's Stortford

Mon-Thu 10am-2pm

74 South Street
CM23 3AZ


Mon 10am - 4pm
Tue 10am - 1pm
Wed 10am- 1pm

The Manor House
21 High Street


Mon, Wed, Thu, 10am-2pm

Wallfields Pegs Lane
SG13 8EQ


First Monday of the month 10am - 12pm

The Council Offices
Sayesbury Manor
Bell Street
CM21 9AN


Tue 10am-1pm

20 Tudor Square
West Street
SG12 9XF

Call Us

Our Adviceline 0800 144 8848 is
open Monday to Friday 10am-4pm
Or you can call our Message any time 01920 459944

Online Help

Use our self-help library of information, or get in touch via the contact form