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Citizens Advice responds to news Universal Credit roll-out will not be paused


Citizens Advice has this morning responded to Secretary of State for Work and Pensions David Gauke’s speech at Conservative Party Conference, where he pledged to push ahead with the roll-out of Universal Credit. The Minister announced he will introduce refreshed guidance that ensures an advance payment will be offered up front to anyone who needs […]

Credit Card Firms Pushing People into Long Term Debt


Credit card firms pushing people into long term debt, warns Citizens Advice Charity publishes major new report examining consumer borrowing and long term consumer debt problems in Britain. Major new research by Citizens Advice finds that nearly 1 in 5 people struggling with debts has had their credit card limit raised without them requesting it […]

Press Release: Broadband customers at risk of being short-changed out of £52m in compensation


Press release  Broadband customers at risk of being short-changed out of £52m in compensation Citizens Advice is calling on the telecoms regulator Ofcom to keep its proposed automatic compensation scheme mandatory People with broadband and landline telephone service problems are likely to be at least £52 million worse off under a compensation scheme proposed by […]

Housing Benefit or Council Tax Support Campaign


Our current campaign is to remind clients who receive housing benefit and/or council tax support the importance of keeping key documents as well as notifying the Council in writing if their income has changed.  

Scams Awareness


We will be supporting Citizens Advice national with Scams Awareness Month. This campaign aims to reduce the risk and impact of scams by raising awareness and encouraging people to take action – recognising, reporting and talking about the issues. Posters will be displayed in our waiting rooms and postcards handed out to clients with these […]

Big Lottery Fund


We are delighted to have been awarded Big Lottery Awards for All funding. This is to help us improve access to advice particularly for people in rural / isolated communities. We will use the funding to buy much needed new IT equipment for our advisers  

The Co-op Local Community Fund


We are really pleased to have been chosen by the Co-op Local Community Fund to raise funds to buy new computers for interview rooms in Bishop’s Stortford. Every time a Co-op member buys Co-op branded products and services from a loaf of bread to planning a funeral, 1% of their spend goes to local causes […]