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Housing Benefit or Council Tax Support Campaign

Our current campaign is to remind clients who receive housing benefit and/or council tax support the importance of keeping key documents as well as notifying the Council in writing if their income has changed.  

Scams Awareness

We will be supporting Citizens Advice national with Scams Awareness Month. This campaign aims to reduce the risk and impact of scams by raising awareness and encouraging people to take action – recognising, reporting and talking about the issues. Posters will be displayed in our waiting rooms and postcards handed out to clients with these […]

Big Lottery Fund

We are delighted to have been awarded Big Lottery Awards for All funding. This is to help us improve access to advice particularly for people in rural / isolated communities. We will use the funding to buy much needed new IT equipment for our advisers  

The Co-op Local Community Fund

We are really pleased to have been chosen by the Co-op Local Community Fund to raise funds to buy new computers for interview rooms in Bishop’s Stortford. Every time a Co-op member buys Co-op branded products and services from a loaf of bread to planning a funeral, 1% of their spend goes to local causes […]

British Sign Language adviser

Hertfordshire Citizens Advice British Sign Language Service employs Redmond Kaye as a trained Citizens Advice adviser who can help clients who are deaf or hard-of-hearing.