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Interested in working at Citizens Advice East Herts?

Citizens Advice East Herts celebrates diversity, promotes equality and challenges discrimination. We welcome and encourage applications from people of all backgrounds.

Our team of staff and volunteers are all committed to supporting our clients and making a difference in the local community.

Our staff benefits include:

  • 5.8 weeks paid annual leave plus statutory holidays (pro rata for part-time employees)
  • Flexible 37 hour working week
  • Hybrid working model including home-based and community locations
  • Reasonable expenses reimbursed including all reasonable car parking expenses
  • Auto enrolment pension scheme with an employer contribution of 3% and an employee contribution of 5%
  • Employee development programme
  • LifeWorks employee assistance programme
  • Cycle to Work scheme

We currently are not recruiting for any paid positions.  If you are interested in working for us in a paid capacity, please check this website regularly as we will advertise all new paid roles here. 

Head of Advice Vacancy

Role: We are looking for a skilled leader who is passionate about giving an effective advice service to those most in need, and enjoys supporting team members to achieve good quality outcomes for people. You will need to demonstrate that you can manage existing advice services, and have the drive to develop them, so we continue to be relevant to people living and working in East Herts.
The post-holder will have overall responsibility for the management of our core public advice service. You will join the Senior Leadership Team, which works together to meet the organisation’s objectives, including improving client access to services, diversifying and increasing income and enhancing communication. You will lead the implementation of service improvements and changes, and strategic and operational plans, as well as supporting the development of new services and funding streams.

Salary: £33,713 – £37,337 FTE (depending on experience)

Location: Hybrid 50% working in physical locations across East Herts, 50% working from home

Closing date: 3rd February 2024, 12 noon

To Apply: email a covering letter with your CV to and complete a Diversity Monitoring form here

For information on how we handle the data of our applicants, please read our privacy notice.