Interested in working at Citizens Advice East Herts?
Citizens Advice East Herts celebrates diversity, promotes equality and challenges discrimination. We welcome and encourage applications from people of all backgrounds.
Our team of staff and volunteers are all committed to supporting our clients and making a difference in the local community.
Our staff benefits include:
- 5.8 weeks paid annual leave plus statutory holidays (pro rata for part-time employees)
- Flexible 37 hour working week
- Hybrid working model including home-based and community locations
- Reasonable expenses reimbursed including all reasonable car parking expenses
- Auto enrolment pension scheme with an employer contribution of 3% and an employee contribution of 5%
- Employee development programme
- LifeWorks employee assistance programme
- Cycle to Work scheme
We currently are not recruiting for any paid positions. If you are interested in working for us in a paid capacity, please check this website regularly as we will advertise all new paid roles here.
Community Adviser
We are looking for a highly motivated person to join our team, who has recent experience of advising clients in a Citizens Advice environment. This is a frontline role supporting people across East Hertfordshire who need help navigating life’s challenges. You will provide information and advice in-person at community venues and by telephone and digital channels where appropriate for the client’s needs. You will handle enquiries ranging from quick information requests to more detailed advice needs in all generalist areas.
When appropriate, you will book clients into appointments, provide follow-up actions, or refer them to internal specialist advisers or external agencies.
Salary: £29,690 – £30,186 FTE (depending on experience)
Hours: 30 hours per week Monday to Thursday (flexible, job shares considered)
Contract: Initially, Fixed Term 12 months (extension possible)
Work Pattern: Hybrid working, subject to operational requirements and business need. Working will be split between home and any of our offices, Contact Centres and community venues throughout East Hertfordshire.
Travel: Full driving licence and own car essential (55p per mile and parking reimbursed)
How to Apply
The Job Pack is available for download here. You can find more details on what we do and our current outreach locations on our website.
If you want to chat about the role further, you can contact Maxine Bromyard, Chief Executive Officer, by emailing bromyardm@citizensadviceeastherts.org.uk or phoning 01920 454893
To apply, please send a CV and covering letter detailing how you meet the person specification to hr@citizensadviceeastherts.org.uk
Application deadline: Wednesday, 19th August 2026
Interviews: Week commencing Monday, 24th August 2026
Project Analyst
We are looking to recruit a Project Analyst to support the Chief Executive Officer with monitoring targets and preparing reports for our funded projects.
This is a great opportunity for someone who is interested in building up their project management skills and knowledge of Casebook and Tableau reporting.
Salary: £29,203 to £29,690 FTE (depending on experience)
Hours: 7.5 hours per week
Contract: Initially, Fixed Term 12 months (extension possible)
Work Pattern: Hybrid working, subject to operational requirements and business need. The majority of work can take place at home but we will require the postholder to attend team meetings and visit Contact Centres occasionally.
How to Apply
The Job Pack is available for download here. You can find more details on what we do and our current outreach locations on our website.
If you want to chat about the role further, you can contact Maxine Bromyard, Chief Executive Officer, by emailing bromyardm@citizensadviceeastherts.org.uk or phoning 01920 454893
To apply, please send a CV and covering letter detailing how you meet the person specification to hr@citizensadviceeastherts.org.uk
Application deadline: Wednesday, 19th August 2026
Interviews: Week commencing Monday, 24th August 2026
For information on how we handle the data of our applicants, please read our privacy notice.
