Press releases

Press Release: Big Energy Saving Week Comes to East Herts

Big Energy Saving Week comes to East Herts

Citizens Advice East Herts is helping local residents to save money on their energy bills this month as part of Big Energy Saving Week (January 21-27).

New figures show that 20.7% of households in East Herts switched their energy supplier last year.

Despite the introduction of a price cap on energy bills at the start of the year, people could still save more than £150 by switching their supplier.

Local staff and volunteers from Citizens Advice East Herts will be running sessions to help people find the best deal on their energy bills. They’ll also be giving advice on how people can make their homes more energy efficient, as well as ensuring people are getting any discounts or grants they might be entitled to.

Location Date
Bishop’s Stortford Library Monday 21st January 2019
Benington Village hall Thursday 24th January 2019
Bishop’s Stortford Parkinson’s Support Group Friday 25th January 2019

To support customers to save money on their energy bills, Citizens Advice provides an independent price comparison site and a customer service star rating which ranks suppliers’ customer service.

Laura Hyde, Chief Executive, Citizens Advice East Herts said:

“There are many reasons why people may be paying too much for their energy. But this week is a great chance for people to get a bit of extra advice and support on how they can save money on their bills.

“If you’re struggling to pay your energy bills or are worried you’re not getting the best deal or just need some advice, our energy champions are on hand to help.”

Energy and Clean Growth Minister Claire Perry, said:

“This Big Energy Saving Week is the perfect opportunity to check your bills, use the price comparison tool by Citizens Advice to see if you can get a better deal and switch suppliers and save money. And of course, even if you don’t switch, you will now be protected from rip-off tariffs thanks to this Government’s energy price cap.

“This week will also highlight where consumers can get advice and help if they need it through their local Citizens Advice.”

For more information, contact:

Citizens Advice East Herts Advice Line 03444 111 444


Notes to editors:

1)  Big Energy Saving Week January 21-27 is a national campaign run by Citizens Advice and The Department for Business, Energy and Industrial Strategy to help people cut their energy bills and get all the financial support they are entitled to.

2)   Number of households switching data provided by Electralink and refers to the number of electricity meter points that switched supplier in 2018. Proportion of households switching is based on the number of meter points switching when compared against number of households within nations/regions/local authority areas.

3) £150 figure based on analysis conducted by Citizens Advice (16 January 2019) using Energylinx data. The analysis modelled the price of a capped default tariff against the lowest tariff on the market for a consumer across all payment methods consuming 12,000 kWh of gas and 3,100 kWh of electricity per annum, averaged across all regions.