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         Trustee Board

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Interested in joining our Trustee Board?

As a member of the national Citizens Advice network, each local Citizens Advice charity is independent and led by its own Board of Trustees.

The Trustees acting individually and collectively have an overall stewardship responsibility for Citizens Advice East Herts, in accordance with its governing documents, relevant legislation and regulatory requirements.

As a trustee you would:

  • Manage and plan the overall strategic direction

  • Act as employer for paid staff

  • Manage the organisation’s finances

  • Ensure compliance with the law

  • Make decisions and recommendations on premises, insurance and equipment

You don’t need specific qualifications or experience to be a trustee. Some trustee roles require specific skills, but we welcome people of all ages, backgrounds and experience who are passionate about the Citizens Advice service. Your experience might be gained from employment, volunteering or your own personal experiences outside of this.

Prospective candidates will need to:

  • Have time to dedicate to this role (around 8.5 hours per month, more for certain roles)

  • Have empathy with the charitable objectives of the organisation

  • Have good judgment

  • Be able to work in a team

  • Have the ability, commitment and drive to take the organisation forward

The Board meets in the evening around 4-6 times per year, and there are subcommittee meetings in addition to this, usually also in the evenings. Trustees are expected to be able to spend some time each year during the working day with staff and volunteers. The position is voluntary (unsalaried) with some reasonable expenses reimbursed.

For an informal discussion, please contact Chair of Trustees Tony Murphy at

You can download our application pack here.

For information on how we handle the data of our volunteers, please read our privacy notice.