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Press Release: Citizens Advice helps thousands of people with mental health problems in Eastern region


Citizens Advice helps thousands of people with mental health problems in Eastern region

The number of people in Eastern region with mental health problems who use Citizens Advice reached over 9,000 people last year.

On average, people reporting mental health problems in Eastern region needed advice with 5 issues.

A new survey from Citizens Advice has found mental health practitioners are spending more time on non-health related issues, such as debt or housing, during appointments compared to last year.

8 in 10 practitioners surveyed by the charity said they had less time to deliver clinical care after being asked to assist with tasks like writing up debt management plans and contacting public service bodies.

Citizens Advice East Herts runs weekly advice sessions at Mind in Mid Herts Hertford on Thursdays and provides monthly advice sessions in the Bishop’s Stortford and Ware offices.   The service helps people tackle practical problems which can cause or contribute to their poor mental health.

In 2017, Citizens Advice East Herts helped over 200 people with a mental health problem.

Laura Hyde, Chief Executive of Citizens Advice East Herts, said:

“Practical problems, like debt, can often be more difficult to manage if you also have mental health problems.”

“This new research shows it is too often mental health professionals who are spending appointment time helping patients with wider problems. It is vital that people with mental health problems have access to appropriate practical support in their community.”