Skip to content Skip to footer

Advice by Email

First, please check out for an answer to your query. It has a large amount of well explained information.
If you live or work in East Herts, please complete the form below; if not, click here to find your nearest bureau. Note: fields marked * are required.
Please read the notes at the bottom of this page about email privacy.

Contact Details

* First Name: 
* Surname: 
Address line 1: 
Address line 2: 
* Postcode: in East Herts
* Email address: 
* Confirm email: 

Personal Details

Gender: Male Female Prefer not to say
* Date of Birth: dd/mm/yyyy

Consent to use special category:

We need your explicit consent to keep some information known as special category data. This includes things like your ethnicity, religion, health conditions, and sexual orientation. For full details of how we collect and use your data read our privacy policy.

Do you consent to us using and storing any special category data you have provided in this form?

* Please indicate: Yes No

Enquiry Details

* Brief summary of events: (1500 characters max)
Other party: (if relevant, the name of who you are in dispute with)

Email Privacy: Citizens Advice East Herts is covered by the General Data Protection Regulation (GDPR) and is a member of Citizens Advice which electronically processes personal information.

Internet email is a way of making general enquiries, but it is not a secure way to send personal information. Citizens Advice East Herts makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we've received it, Citizens Advice East Herts cannot ensure or guarantee the security of information when it is being transmitted.

Citizens Advice East Herts will only return information to the email address of the sender. It is the sole responsibility of the client to secure the privacy of this correspondence.

If you are concerned about confidentiality then please contact us by phone, or in person.

When we record and use your personal information we:
* only access it when we have a good reason
* only share what is necessary and relevant
* don’t sell it to commercial organisations
We need to record information about you to help with your enquiry. We have a legitimate interest to do this. Please let us know if you’d like more information about how we’ll use your data.

Privacy policy